Configuring Nameservers for Your cPanel Web Hosting Print

Introduction

Welcome to HostOrient, a subsidiary of Extent Technologies Limited. This guide will help you configure the correct nameservers for your web hosting account with HostOrient, depending on the server location. Properly setting up your nameservers ensures that your domain points to the correct server where your website is hosted.

Nameserver Information

HostOrient provides two distinct sets of nameservers, depending on the geographical location of your hosting server. Please ensure you select the correct nameservers to avoid any issues with your website’s availability.

1. BDIX (Bangladesh) Based cPanel Web Hosting

If your hosting is based on our BDIX (Bangladesh) servers, use the following nameservers:

• bdns1.raw-server.com
• bdns2.raw-server.com

These nameservers are optimized for BDIX, ensuring fast and reliable access for users in Bangladesh.

2. USA, Germany, Singapore, and Other International Hosting

For hosting services based in the USA, Germany, Singapore, or any other international locations, use the following nameservers:

• ns1.raw-server.com
• ns2.raw-server.com
• ns3.raw-server.com

These nameservers are optimized for global access, ensuring your website is accessible quickly from any part of the world.

How to Update Nameservers

Step 1: Access Your Domain Management Panel

1. Log in to your domain registrar's control panel.
2. Navigate to the section where you can manage your domain's DNS settings or nameservers.

Step 2: Enter the Correct Nameservers

1. Remove any existing nameservers listed.
2. Enter the appropriate nameservers for your hosting plan:
   • BDIX Hosting: Enter bdns1.raw-server.com and bdns2.raw-server.com.
   • International Hosting: Enter ns1.raw-server.com , ns2.raw-server.com  and ns3.raw-server.com.
3. Save the changes.

Step 3: Allow for DNS Propagation

DNS changes can take up to 24-48 hours to fully propagate across the internet. During this time, your website may be intermittently accessible.

Troubleshooting

If your website is not resolving correctly after changing the nameservers, here are some steps you can take:

• Check for Typos: Ensure the nameservers are entered exactly as provided.
• DNS Propagation: Be patient and allow time for the DNS to propagate fully.
• Contact Support: If issues persist, reach out to HostOrient’s support team for assistance.

Conclusion

Configuring the correct nameservers is a crucial step in ensuring your website is accessible to visitors. Whether you are hosting on our BDIX-based servers in Bangladesh or our international servers, following this guide will help you set up your domain correctly. If you have any questions or need further assistance, please don't hesitate to contact HostOrient support.

HostOrient Support For further assistance, please contact us at support@hostorient.com or visit our support portal.

HostOrient is a subsidiary of Extent Technologies Limited.